बृहन्मुंबई विद्युत पुरवठा आणि परिवहन उपक्रम (बृहन्मुंबई महानगरपालिका)

Online Internal Complaint Redressal System

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The portal is created to redress complaints of consumers in accordance with Maharashtra Electricity Regulatory Commission (Consumer Grievance Redressal Forum & Electricity Ombudsman) Regulations, 2020.

Consumer can submit their complaints on the portal. Following types of complaints can be registered.

  1. Billing
  2. Meter
  3. Change Of Name
  4. New Connection
  5. Website
  6. Call Centre
  7. ECS / NACH / Payment
  8. Mobile Number / Email updation
  9. Theft of Electricity
  10. Unauthorised use
  11. Any Other

You may approach concerned Divisional Engineer if you do not get a satisfactory redressal of your complaint.